1.     INTRODUCTION

Training Skills have emerged to be a critical management and leadership skill.  Effective facilitators and trainers are required to master the key training skills described in this programme.  This programme will equip potential trainers and presenters with the skills and techniques required to plan, deliver and evaluate training programmes effectively.
 
2.     OUTCOMES 
 

• To learn the craft of developing training materials.
• To acquire the required organisational skills for planning and arranging training sessions.
• To equip trainees with the ability to identify and address training needs.
• To foster effective training delivery.
• To enable participants to evaluate the impact of training on business results.Â

3.     OUTLINE

•  Introductory overview.
  
  
• Components of developing training programme.
  • Six components to consider when developing training programme. 
  • Establishing competencies. 
  • Assessing needs and skills. 
  • Methods of Assessment. 
  • Developing the training curriculum.
• Preparation and Room setup
  • Room set up 
  • Equipment 
  • Create an atmosphere conducive to positive interaction. 
  • Seating 
  • When using a screen 
  • Room set up configuration 
  • Additional seating tips 
  • Working with sound 
  •  Using visuals 
  • Managing room ‘climate’
• The delivery process
  • Opening 
  • Handling stage fright 
  • Symptoms of stage fright 
  • What Humans fear the most 
  •  Managing your fear ahead of the presentation. 
  • Managing your fear during the presentation
    
• Movement and appearance.
  • Movement, Habits and Routines.
    
    
• Practising for a presentation.
  • Practising Alone
  • Use your colleagues.
    
    
• Managing Yourself on stage
  • Stage positioning
  • Bad habits
  • Clothing
  • Check for audience attention
  • Using gestures effectively
  • Choosing quotations
    
    
• Using Audio / Visual Equipment
  • Why visuals are effective
  • Overhead projection
  • Using the data projection correctly
  • Flip charts
  • Using video and dvd
  • Using multimedia
  • Overhead / slide design
    
    
• Evaluating Training Effectiveness
  • NQF level
  • SAQA registration