http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/language/en-US/Default.aspx An articles RSS feed from the EfficionConsulting Articles Module for DNN. en-us profweb Website profweb Website Sun, 20 May 2012 10:30:49 GMT EfficionConsulting Articles Module (www.efficionconsulting.com) Copyright 2012, Profweb 30 May 2011 - In response to industry demand, ProfWeb, a specialist professional services company, is hosting its renowned Principles of Professional Consulting (PPC) course on the 23rd and 24th June 2011 at the Sandton Hilton. The course, recognised by the Institute of Management Consultants of South Africa (IMCSA), targets professional consultants and is intended to give both seasoned consultants and newcomers to the sector a comprehensive overview of the principles of professional consulting. http://www.profweb.co.za/Portals/4/Press Release - PPC Seminar - Approved.pdf Mmotsa Makhene Fri, 10 Jun 2011 00:00:00 GMT Melissa Harris has a simple approach to Marketing and PR: delivers great results through good writing and even better relationships. Melissa’s deep knowledge of the technology industry owes much to her time at leading South African research firm BMI-TechKnowledge Group, where she was managing editor of key titles like The BMI-T Communication Technologies Handbook, The New Economy Handbook and The ICT in Government Handbook. Telecommunications Union (ITU) rated the Communications handbook as the “best reference work of its kind globally.” Mmotsa Makhene Mon, 06 Jun 2011 00:00:00 GMT This MSc degree, accredited by the Council of Higher Education through The Da Vinci Institute, can be obtained over a minimum period of 2 years. It is aimed at internal and external consultants, consulting firm executives and senior and executive members of management who want to enhance their knowledge and skills in:...... http://www.profweb.co.za/Portals/4/Profweb MSc~Publication.pdf Mmotsa Makhene Thu, 30 Sep 2010 00:00:00 GMT Angelo has a Bachelor of Science and an MBA, and has extensive management and consulting experience in both large and small organizations. He has been involved in numerous transformation and major systems implementation projects and has developed ICT strategies for a number of large organisations and has 28 years of experience in the Business and Information Technology Industries. Angelo Kehayas Thu, 19 Aug 2010 00:00:00 GMT Dr Tobin holds a BA (Econ); Post-Grad Dip Management (UK); MBA (Henley); and DPhil (Univ of PTA). He is qualified as a Project Management Professional (PMP) ® since1998, and is a certified Practitioner PRINCE2. Dr Tobin has 20 years of experience in the IT industry and 10 years as an educator and consultant in the fields of IT strategy, IT service management and delivery, knowledge management and project, programme and portfolio management. Angelo Kehayas Thu, 19 Aug 2010 00:00:00 GMT Ben holds qualifications in Business and International Economics, Internal organisation, Law and Statistics at the Erasmus University ( Rotterdam , Holland ). He has participated in projects with major organisations in the industry (Royal Dutch Shell, ISCOR, Nedcor, Syffrets, Development Bank of SA, Standard Bank, Spoornet, Portnet, SARCC, Metrorail, BMW, SA Breweries and Umgeni Water). He has extensive experience in financial management, accounting (including forensic aspects) and administrative organisation. Angelo Kehayas Thu, 19 Aug 2010 00:00:00 GMT Bill holds qualifications in BSc (physics and mathematics), MSc (acoustics). He is a fellow of the South African Quality Society, previously Pr. Tech Eng, Registered Systems Auditor with the International Register of Certified Auditors (IRCA). He has 20 yrs experience in the design development and manufacture of state of the art technology electronic and aircraft systems both in the UK (Ferranti and Marconi) and SA (Armscor). Angelo Kehayas Thu, 19 Aug 2010 00:00:00 GMT Les completed a Bsc Degree and Post Graduate studies in Industrial Organisation and Business Management at Rhodes University . He has spent over 44 yrs working for major business groups, information technology organisations and management consultancies, both in SA and UK. He was a partner at two major international accounting firms in the management consultancy division for over 16 yrs, specialising in IT, business processes and corporate strategy. Angelo Kehayas Thu, 19 Aug 2010 00:00:00 GMT Mmotsa handles the secretarial and administrative actvities of the company. He is in the process of practically developing his IT and Advanced Office Administration skills. He also plans to venture into project administration and eventually IT based project management. Angelo Kehayas Thu, 19 Aug 2010 00:00:00 GMT To manage the impact of the strategy on the enterprise and ensure the required change are introduced successfully A strategy provides business solutions to business issues. It is often necessary to achieve cultural, managerial, organizational and operational changes in order to overcome limitations in the enterprise and to exploit its strengths effectively. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/19/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Everyone needs to manage their finances effectively, be it at work, at home or in social environments. The way in which you deal with the finances entrusted to you can have a profound effect on your business and its ultimate success. Each of us has the ability to improve the way we manage and understand our finances and the impact this has on us. This course introduces you to the concepts of finance, the interpretation of key financial statements, project finance, justification, budgeting, capital and operational expenditure. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/18/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Everyone needs to be able to negotiate effectively, be it at work, at home or in social environments. The outcome of your negotiations and the manner in which you deal with events which require negotiations can have a profound effect on your life and how you live it. Each of us has the ability to improve our negotiation skills. This course introduces you to the concepts of negotiation, process of negotiation, preparing for negotiation, understanding the climate, finding common ground, being persuasive, handling conflict and aggression. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/17/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Everyone needs to understand the difference between assertiveness, passiveness and aggression, be it at work, at home or in social environments. The manner in which you deal with events and activities can have a profound effect on your life and how you live it. Each of us has the ability to enhance our assertiveness. This course introduces you to the concepts of assertiveness, dealing with negativity, creating a positive impression and body language. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/16/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Different people or groups of people have different opinions, goals or objectives. Where people have to work together for a common goal, there are different opinions on how to achieve these goals. Even when people are in exactly the same situation, there are different views, perceptions or experiences of this situation. Such differences are often the cause of conflict. Conflict situations can bring the best out of people (competition) or can be destructive for all parties involved. In this course we will make the students aware of potential conflict situations and how to deal with them. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/15/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Everyone needs to apply business communications skills in a work environment. This learning intervention is intended personally to teach learners on the important aspects of business communication skills which enhance aspects of emotional intelligence, personality plus, assertiveness and handling of conflict in order to achieve the intended response. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/14/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Experienced project managers and consultants need to understand and develop the skills related to programme management. Programmes are different from Projects in that the outcomes and not the outputs are important. The programme manager needs to deal with multiple and potentially conflicting priorities and demands on resources. Programme management incorporates a number of leadership, change and project skills. This course introduces you to the concepts of programme management, change, risk, benefits, business cases, stakeholder management, communications, issue resolution, governance and the programme management lifecycle. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/13/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Training Skills have emerged to be a critical management and leadership skill. Effective facilitators and trainers are required to master the key training skills described in this course. This course will equip potential trainers and presenters with the skills and techniques required to plan, deliver and evaluate training programmes effectively http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/12/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done well, done under budget, and done on time. This workshop is not intended to take you from a supervisory or administrative position to that of a project manager. However, these three days will familiarize you with the most common terms and the most current thinking about projects. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/11/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT The principles of project management and can stand-alone as a reference document. Key concepts are discussed briefly here. The model and approach are refined for service providers (contractors) and are utilised to describe the key concepts of project management relevant http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/10/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT We know why keeping customers happy is important to small businesses, but why be so concerned about service in a large place? Who will know? Customers know. If they stop coming here, we could all be out of a job. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/9/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Employees who deal with the public or who serve those who do deal with the public. Customer service skills can increase your value to your company and advance your career at the same time. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/8/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Coach, Role Model, Counsellor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counsellor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day workshop will help you become a better coach in all senses of the word. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/7/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT A great presenter has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this two-day course, you will master the skills that will make you a better speaker and presenter. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/6/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT The process of management of an organisation formed around a specific area of expertise e.g. Management Consulting Services http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/5/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT The co-worker who can productively confront his team mate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day course is to help give you and your organization that edge. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/4/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced off with the reality of implementing changes imposed by senior management. Managers who have an understanding of the dynamics of change are better equipped to analyze the factors at play in their own particular circumstances, and to adopt practical strategies to deal with resistance. This course will help you deal with change and will give you strategies to bring back to your employees. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/3/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT This course is designed to equip management with the critical skills needed in today's changing environment. The focus is on key mentoring skills that foster high performance from employees. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/2/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT As a multi-cultural organisation your organisation requires a work environment that is welcoming and supportive of people with talent and commitment. Success requires getting and keeping the best people in the community – the most talented and the most committed, regardless of other demographic characteristics – and channelling that talent and commitment toward goals. Traditional approaches to Diversity training and consulting often focus narrowly on the awareness and understanding of differences in certain categories of people. While this is an essential piece, it is not enough. Cultural Inclusion, on the other hand, focuses on how to bring in and keep the best of all cultures so that you have the best problem-solving, creativity, innovation, entrepreneurial effort, and excellent execution – in short, so that your organisation will be more successful. Cultural Inclusion is integrally linked to strategic direction, work plans, processes, and practices. It becomes embedded in the organisation’s culture. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/1/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT Performance alignment is a systematic way of ensuring that critical organizational goals are met by aligning people and systems with those goals. More than anything else, it is a structured, planned way of ensuring that everyone in the organization is committed to making a contribution, and to adding value for the organization. An effective performance alignment system integrates a number of components, each essential to success. http://www.profweb.co.za/Home/ProfwebMembers/tabid/289/ctl/Details/mid/964/ItemID/0/language/en-US/Default.aspx Angelo Kehayas Wed, 18 Aug 2010 00:00:00 GMT